To trigger the delivery of your eMails out of your client (e.g. Outlook or Thunderbird), the following (normally at the beginning)
Other Subject Tags
Ease of use with Outlook AddIn
For Outlook users, PrivaSphere and the partner Infover AG developed a AddIn to route eMails with this tags. For more information please contact our sales team.
Subject Line Transport Encoding certain email clients, we recommend the use of the PrivaSphere add-ins in the address rewriting mode - contact us for details
Die untenstehenden Links öffnen eine neue eMail mit Ihrem Mailprogramm. Dabei werden die gewählten Betreff:Steuerzeichen im Mail voreingefüllt.
Kombinationen der Betreff-Steurzeichen
Noch grösseren Komfort beim Setzen der Mitteilungsoption um Ihren Risiko-Absicherungsprozessen zu genügen erhalten Sie mit für das Mailprogramm Microsoft Outlook mit dem PrivaSphere AddIn.
Im Mozilla Thunderbird können die Subject Tags generiert werden mit dem Thunderbird Subject Manager.
The .eml extension files are used for emails generated by Outlook, Outlook Express, Windows Live Mail, Mozilla Thunderbird, IncrediMail, Windows' notepad, etc. They obey to the RFC-822 which defines multipart emails, i.e. emails containing pictures and HTML.
In PrivaSphere Secure Messaging signed eMails (such as Registered secure eMails) are downloadable as *.eml files.
To open these files and proof the digitale signature most email clients can be used.
Mozilla Tunderbird / Microsoft Outlook / Windows Live Mail
It is possible to view an *.eml file in one of those programs.
In one configuration, the PrivaSphere Signature & Policy Service issues QuoVadis secure e-mail certificates for your senders upon demand directly in an automated and highly secure process.
The personal certificates are stored centrally on the platform and are available to users for automatically signing outgoing emails.
Some of your counterparts might start to reply to you in encrypted form without asking whether you want to receive messages in that form.
When trying to read such messages, in your mail program, you are likely to see an error message like:
e.g. in your Outlook as you do not have the decryption key locally.
You have two options in this case:
Please contact us, if your are interested in obtaining this extra feature for a moderate fee.
Transport Neutral Encapsulation Format or TNEF is a proprietary e-mail attachment format used by Microsoft Outlook and Microsoft Exchange Server. An attached file with TNEF encoding is most usually called winmail.dat or win.dat and has a MIME type of Application/MS-TNEF.
PrivaSphere Secure Messaging transports this attachment type unchanged (sent via SMTP) and unpacks it to display the attachments for download in the web mail (best effort).
more information: http://en.wikipedia.org/wiki/TNEF
PrivaSphere suggests the senders to not use this format. How to switch it off in Outlook - see: http://support.microsoft.com/kb/278061/de
To analyze the mail status for technical support, sometimes it's needed to see the mail header information.
To get headers in Microsoft Outlook:
Open 'properties' - headers can be marked and copied to an editor.
To preserve all headers and content it's posible to forward an email as an attachement:
PrivaSphere Signature & Policy Management can decrypt inbound SMIME encrypted emails if they are encrypted with the signature certificate applied by PrivaSphere on your behalf while sending the mails.
PrivaSphere cannot authenticate senders on such messages (as it does otherwise for almost all message types). However, inbound SMIME encrypted may be signed with an external sender’s signature.
Even based on a sender signature, PrivaSphere cannot proof nor verify the sender’s identity, but it is available on the decrypted message and it is your responsibility as recipient to check the identity of the sender based on the signature.
Sometimes, senders encrypt for you but do not sign themselves, which leaves that authenticity even less clear. Therefore, a notice is added to the mail subject to inform about this and special caution needs to be taken on such messages and please encourage your contact partners to activate the message signature at the same time if SMIME encryption is used.